Refund policy
Returns & Refunds
If you’re not fully satisfied with your product for any reason, you may request a return or refund within 90 days of your order date. To initiate a return, contact our support team with your order number and the email used at checkout. Our team will provide clear instructions to ensure a smooth return process.
Eligibility
• Products must be returned in their original packaging.
• Opened or partially used items are eligible for refund under our satisfaction guarantee.
• Shipping costs are non-refundable unless the issue is a result of our error.
Refund Processing
• Once your return is received and inspected, refunds are issued back to your original payment method.
• Please allow up to 5–7 business days for the refund to appear on your statement.
Exchanges
If you need to exchange an item due to damage or a fulfillment issue, contact us and we’ll replace it at no additional cost.
Contact Us
For help with returns, refunds, or order issues, email us anytime at support@noblenature.co.